Knowledgebase

Categories

Billing and Payments (7)
Questions regarding billing and payments
Client Area / Hosting Account Details (4)
Information regarding your pluto hosting account and hosting plan
Control Panel (cPanel®) (8)
Information regarding cPanel®
Domain / DNS Services (0)
Questions about DNS and Domain Services
Email, Webmail, IMAP, SMTP and POP3 (5)
Questions about your email services
FTP / Shell Access (16)
Questions about FTP and SSH/SFTP Services
Moving Host / Moving Files (0)
Moving from old host to Pluto
MYSQL / PostgresSQL (0)
Questions about database services
Payments and payment issues (0)

Most Popular Articles

How do I access my accounts cPanel®?
All Pluto customers can access their hosting cPanel® account by visiting the following links:...
What are my incoming and outgoing server names?
For both incoming and outgoing mail server, put mail.yourdomain.com. If you have trouble with...
How to move and copy a file
Sometimes you need to move files from one directory to another, or would like to make a copy for...
How does the 120 day guarantee work?
It is very simple. If for any reason you are dissatisfied with our service or we can't provide...
General Email Troubleshooting
Email Troubleshooting to get your mail working: Make sure your user name and password is all...